(4.3 / 5)5+ Ratings

Gotomeeting Reviews

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Overall Rating

4.3
5 Reviews
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About Gotomeeting

GoTo Meeting is a web conferencing tool developed by GoTo, now part of LogMeIn. It facilitates online meetings, desktop sharing, and video conferencing, enabling users to meet with other participants via the Internet in real time. Key features include:

  • Mobile Apps: Available for iPad, iPhone, and Android devices.
  • Security: Uses Transport Layer Security (TLS) with end-to-end 128-bit Advanced Encryption Standard (AES) encryption and optional passwords.
  • Multi-Monitor Support: Allows sharing of multiple monitors.
  • Meeting Recording: Allows recording and saving meetings for later review.
  • Audio Package: Provides toll-based phone or conferencing via VoIP.
  • Attendee Capacity: Hosts up to 250 attendees, with the Enterprise tier allowing for 3,000 attendees.
  • Video Conferencing: Includes HD video, screen sharing, drawing tools, and keyboard and mouse sharing.
  • Integration: Seamlessly integrates with applications like Slack, Outlook, Google Calendar, and Microsoft Teams.

GoTo Meeting is designed for flexible work, offering quick and secure access, simplified administration, and crystal-clear audio with background noise suppression. It is also HIPAA-compliant and supports in-room solutions like GoTo Room and InRoom Link.

Gotomeeting Pros & Cons

Pros of GoToMeeting:

  • Ease of Use: GoToMeeting is incredibly easy to use, allowing users to set up most calls and video conferencing with one click.
  • High-Quality Audio and Video: The platform offers high-definition video and crystal-clear audio, enhancing the overall meeting experience.
  • Flexible Features: It includes built-in audio, toll-free conferencing, personal meeting rooms, drawing tools for screen sharing, and virtual whiteboards.
  • Unlimited Recording: Users on the Business and Enterprise plans can record meetings in an unlimited capacity, which is ideal for reference and sharing.
  • Mobile Conferencing: The mobile app allows for seamless participation from anywhere, at any time, making it an excellent alternative for remote work.
  • Security and Privacy: GoToMeeting provides robust security features, ensuring data protection and peace of mind for users.
  • Integration and Customization: The platform integrates well with other software, allowing for multitasking and efficient work.
  • User-Friendly Interface: The interface is intuitive and easy to navigate, even for non-tech-savvy users.

Cons of GoToMeeting:

  • Download Requirement: Users need to download the software to join meetings, which can be timely and may slow down systems.
  • Performance Issues: The software can be resource-intensive, leading to slower performance or system slowdowns when running alongside other applications.
  • Limited Browser Support: It does not work well in browser windows, requiring users to download the software for outside participants.
  • Occasional Technical Issues: There can be occasional losses of audio or program freezes, although these are uncommon.

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Gotomeeting Customer Reviews (5)

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Teresa Pack
Teresa Pack
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Jul 8, 2024
Sandra Propst
Sandra Propst
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Jul 7, 2024
Swen Vogel
Swen Vogel
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Jul 7, 2024
Norma Jones
Norma Jones
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Jul 6, 2024
Diana Grunewald
Diana Grunewald
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Jul 6, 2024

Gotomeeting Customer’s Q&A

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Gotomeeting Features and Benefits

Key Features and Benefits of GoToMeeting:

  1. HD Video Conferencing - Ensures high-quality video for clear and professional meetings.
  2. Screen Sharing - Allows participants to share their screens, enhancing collaboration and presentations.
  3. Meeting Recording - Meetings can be recorded and stored in the cloud for future reference.
  4. Transcriptions - Automatic transcriptions of meetings make it easy to review and share key points.
  5. Breakout Rooms - Facilitates smaller group discussions within a larger meeting.
  6. Drawing Tools - Useful for presentations and collaborative work.
  7. Custom Backgrounds - Customize webcam backgrounds to maintain privacy and professionalism.
  8. Join by Phone - Participants can join meetings by phone from over 50 countries, providing flexibility.
  9. Commuter Mode - Optimizes mobile meetings by reducing bandwidth usage and providing a distraction-free environment.
  10. Integration with Other Tools - Seamlessly integrates with tools like Slack, Outlook, and Salesforce for a smoother workflow.
  11. Security Features - Robust security measures to protect meeting data.
  12. Reusable Meeting Rooms - Option to create rooms for one-time use or reusable for recurring meetings.
  13. Presenter Control - Allows meeting guests to share their screen and help run the meeting.
  14. Meeting Diagnostic Reports - Provides stats and analysis of meeting performance for quick troubleshooting.
  15. Smart Meeting Assistant - Automatically transcribes meetings, marks highlights, and pinpoints action items.

These features and benefits make GoToMeeting a versatile and powerful tool for virtual meetings and collaboration.

Gotomeeting Pricing

GoTo Meeting offers two main plans:

  • Professional Plan: This plan costs $12 per user per month, billed annually. It allows hosting meetings with up to 150 participants.
  • Business Plan: This plan costs $16 per user per month, billed annually. It includes unlimited meetings with up to 250 participants, along with meeting lock, transcripts, and more.

Both plans include features like HD video, screen sharing, web audio, dial-in conference line, unlimited meetings, no meeting time limits, business messaging, personal meeting room, breakout rooms, unlimited cloud recording, AI meeting summary, transcription, slide to PDF, smart assistant, note taking, drawing tools, keyboard & mouse sharing, meeting lock, co-organizers, InRoom Link (H.323, SIP), mobile apps, commuter mode, voice commands with Siri®, mobile cloud recording, enhanced audio for GoTo Meeting (Add On), toll-free numbers, call me, dial out, workflow integrations, slack meeting launcher, Office 365 plugin, Google Calendar plugin, Salesforce integration, security compliance features, secure socket layer (SSL) encryption, AES-256 bit encryption, SOC2 certified data centers, risk-based authentication, HIPAA compliant account management features, 24/7 customer care, single sign-on, admin center, active directory connector, meeting diagnostic reports, downloadable admin reports, customer success manager, on-boarding & training, volume discounts, GoTo Suite (Add On), advanced webinar features, room equipment by GoTo Room.

For custom packages that fit all your company's needs, and to learn more about product offerings, you can contact their sales team.

Gotomeeting FAQs

FAQ

Gotomeeting Alternatives

Top 10 GoToMeeting Alternatives:

  1. Zoom - Known for its user-friendly interface and high-quality video conferencing capabilities. Offers features like screen sharing, virtual backgrounds, and breakout rooms.

  2. Microsoft Teams - Integrates seamlessly with Microsoft Office products. Provides chat, video conferencing, and collaboration tools.

  3. Google Meet - A free alternative with easy integration into Google Workspace. Offers real-time captions, screen sharing, and recording.

  4. Webex Meetings - Known for its robust security features and high-quality video. Offers screen sharing, recording, and breakout sessions.

  5. BlueJeans Meetings - Provides HD video and Dolby Voice audio. Features include screen sharing, recording, and integration with various productivity tools.

  6. Zoho Meeting - Part of the Zoho ecosystem. Offers webinars, screen sharing, and recording. Known for its affordability.

  7. RingCentral Video - Known for its seamless integration with RingCentral's communication tools. Offers HD video, screen sharing, and team messaging.

  8. Skype - A well-known and trusted platform. Offers video conferencing, screen sharing, and instant messaging.

  9. Teamviewer - Primarily known for remote support, but also offers video conferencing and screen sharing.

  10. Livestorm - A browser-based platform with no downloads required. Offers webinars, screen sharing, and analytics.

These alternatives provide a range of features and benefits, catering to different needs and preferences.

FAQ

How To Open A Gotomeeting Account?

To open an account on GoTo Meeting, follow these steps:

  • Visit the GoTo Meeting's pricing page.
  • Find the desired subscription plan and select Buy.
  • Customize the plan:
    • No. of Organizers – The number of organizers will depend on how many individual users will have in the account. Those individuals will get their own unique login credentials to manage and host meetings.
    • Billing Frequency – Choose to be billed annually or monthly.
    • Add-ons – Choose to add other products and enhanced audio features to the account.
  • Enter the business information, payment details, and billing information, then select Buy.
  • After the purchase, a welcome email will be received with instructions on how to get started with GoTo Meeting.

Remember, the service can be used from any computer or even a mobile device as long as it has Internet access. Enjoy using GoTo Meeting! If more information is needed, please let know.

FAQ

Gotomeeting Return Policy?

The return policy for GoTo Room is as follows:

  • If the system was damaged during shipping or parts are missing, Contact Support within 30 days of receiving it so that the missing or damaged parts can be replaced.
  • All hardware included in the GoTo Room with Poly kit is covered by a 1 year warranty. If issues are encountered with the Intel NUC, audio or webcam device, or touch panel within the first year, Contact Support is recommended.

For GoTo Meeting subscription plan:

  • If the decision is made to cancel the GoTo Meeting subscription plan, a request can be submitted to Corporate Account Services, or the dedicated GoTo representative can be contacted directly.
  • The service will continue until the billing period ends and the subscription plan expires. The subscription will reflect a "Pending Cancellation" status until that time, meaning that the canceled account can be reactivated without any interruption to the service.
  • No credit or refund is provided since the subscription plan is pre-paid. The service will continue until the billing period ends and the subscription plan expires.

For refund requests, Customer Support needs to be contacted directly.

Hope this helps! If more information is needed, please let know.

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